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> Condensation in Solar Panels?
BlondeOne
post May 5 2005, 03:56 PM
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The Anemometer Solar Panel in my newly installed WMR 968 system has condensation showing behind the clear plastic cover...

Anyone had a similar problem?..... It rained for 2 weeks then today is the first real sunny day in a while.

Can the Solar unit be taken apart to dry then resealed maybe better?

The other solar panels seem to be OK.
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wsanders
post May 10 2005, 11:43 AM
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I had the exact same problem. I called support and got an RMA, sent unit off, never heard anything back, Oregon Scientific doesn't answer my emails or queries to their web site tech support form. Their telephone hold times are up to over 10 minutes, I've never actually waited longer just yet.

I am sure with water in it it will fail sooner or later. I would wait until it actually fails, or maybe wait until just before the warranty expires.
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wsanders
post May 10 2005, 11:45 AM
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BTW to answer your second question I left mine in the sun for a few days but it never dried out, the solar panel is sealed separately from the main unit and it does not appear to be serviceable.
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BlondeOne
post May 18 2005, 09:26 AM
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Thanks for the Tip WSANDERS.....

I called their Customer help desk.... got a real person on the other end in under 1 minute... told them the problem.... and they are shipping a new solar unit out ASAP.

Your right about the customer service e-mail service though.... They never respond but promise an answer within 48 hrs.

Not very good PR.

I will leave the unit thay has condensation in it up until it fails.... then exchange for the new one as they don't want the old one back.

So far this unit seems to be performing quite well.
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wsanders
post May 18 2005, 01:46 PM
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Finally got the replacement wind power unit. Turnaround was exactly one month. I did not have to call them to prod them into action.
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BlondeOne
post Jul 22 2005, 05:00 PM
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My replacement solar panal/transmitter arrived in 2 days to Canada... Fantastic Customer support!

Unit works flawlessly and is quite accurate.
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aifan27
post Jul 23 2005, 11:02 AM
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[quote="BlondeOne"]My replacement solar panal/transmitter arrived in 2 days to Canada...
quote]

2 days? Wow...I have sent in my malfunctioning rain gauge to one of OS suite's in California about two and a half weeks ago and haven't gotten it back yet. What's up with that?

--Tim


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MissyT
post Aug 3 2005, 04:40 AM
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My repair order took about 3 weeks. You would expect a little more expedition considering the nature of the repair. :roll:


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Solar Panel Information: Learn about solar panels
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energyman
post Aug 12 2015, 04:36 AM
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If one of our customers usually has a fault, we aim to repair it in at least 24 hours!


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mmi16
post Sep 4 2015, 12:12 AM
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QUOTE(energyman @ Aug 12 2015, 05:36 AM) *
If one of our customers usually has a fault, we aim to repair it in at least 24 hours!

Of course you responded to a 10 year old thread!


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